FAQ

What is your return policy?

- Exchange within 7 days or issuance of credit note available for purchases.

- Refunds are not provided under any circumstances.

- In the event of receiving a damaged product, a credit note will be issued upon submission of photographs showing the damage within 48 hours of delivery.

- Exchange of product is subject to product being received by the company in good and acceptable condition, and the request for exchange is given in 48 hours.

Is my personal information secure?

Yes, we take the security and privacy of your personal information seriously. We utilize industry-standard encryption technologies to protect your data and maintain strict confidentiality. For more information, please review our Privacy Policy.

Do you offer product warranties?

Some products may come with a manufacturer's warranty. Please refer to the product description or contact our customer service team for more information on warranty coverage.

How can I contact customer support?

You can reach our customer support team via email at [contact email], or by phone at [contact phone number]. Our support hours are [X] from [opening hours]. We're here to assist you with any questions or concerns you may have.

I have a question that's not answered here. What should I do?

If you have any other questions or need further assistance, please don't hesitate to reach out to our customer support team via contact section. We're always happy to help!